BCJ 390
Crisis Negotiation
Online Course

BCJ 390 Crisis Negotiation

3 Semester Units

Crisis Negotiation provide an up-close understanding of the training, knowledge, unconventional tactics, and strategies used by effective negotiators during crisis situations. Topics covered include an overview of the history of crisis management, the team elements involved in crisis negotiation, risk assessment, communication in crisis negotiations, and negotiating with individuals who are emotionally disturbed, mentally ill, depressed, or suicidal. The course also examines the dynamics involved in hostage situations. Additionally, the course addresses managing the stress and trauma that impacts the people who are involved in crisis incidents.

Course Objectives

Upon successful completion of this course, students will be able to:

• Define and discuss the terms crisis, the history of crisis management, and the elements of crisis response teams.
• Demonstrate an understanding of the basic approaches to negotiation, risk assessment, and communication in crisis negotiations.
• Examine best practices for negotiating with emotionally disturbed and mentally ill individuals, depressed and suicidal persons, and special populations.
• Evaluate special challenges in crisis negotiations related to hostage dynamics, managing stress and trauma, special topics in negotiations, and special topics.
• Demonstrate proficiency with academic writing related to crisis negotiations.

If you are interested in taking this course, please explore a degree or certificate program below: