BAM 547 Conflict Management

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"On behalf of the faculty and staff of California Coast University, I wish to welcome you. You have made an excellent choice for continuing your education and choosing an educational institution that will help you meet your goals. 
At California Coast University, we created our programs to support the learning of busy professionals seeking to deepen and to broaden their knowledge and skills; and to help our students meet both professional and personal goals.  We look forward to helping you find success on your educational journey!"  
Patricia Insley, Ed.D.,
Academic Vice President
online courses

BAM 547 Conflict Management

3 Semester Units

The overall purpose of the course is to enhance and strengthen skills when managing conflict. Conflict Management examines the dynamics of everyday conflicts across a variety of settings, from personal relationships to the workplace. Both theory and application will be reviewed, with an emphasis on their interrelation.

Course Objectives

Upon successful completion of this course, students will be able to:

  • Identify the elements present in all conflicts.
  • Clarify the impact gender and culture have on conflict choices.
  • Examine typical conflict reactions in your family of origin and their impact on you.
  • Analyze the types of goals people try to accomplish in conflicts.
  • Conceptually distinguish between different styles of conflict (both individually and collectively).
  • Assess how power is best seen as relational rather than individual.
  • Distinguish between mediation, arbitration and adjudication.


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