BAM 547 Conflict Management
3 Semester Units
The overall purpose of the course is to enhance and strengthen skills when managing conflict. Conflict Management examines the dynamics of everyday conflicts across a variety of settings, from personal relationships to the workplace. Both theory and application will be reviewed, with an emphasis on their interrelation.
Upon successful completion of this course, students will be able to:
- Identify the elements present in all conflicts.
- Clarify the impact gender and culture have on conflict choices.
- Examine typical conflict reactions in your family of origin and their impact on you.
- Analyze the types of goals people try to accomplish in conflicts.
- Conceptually distinguish between different styles of conflict (both individually and collectively).
- Assess how power is best seen as relational rather than individual.
- Distinguish between mediation, arbitration and adjudication.