BAM 547
Conflict Management
Online Course

BAM 547 Conflict Management

3 Semester Units

Conflict Management examines the theories, principles, and practices of conflict management within contemporary organizations. The course explores the relationship between leadership, organizational systems, communication, negotiation, and conflict resolution, emphasizing strategies that promote collaboration, organizational effectiveness, and successful change management. Emphasis is placed on applying conflict management principles to resolve workplace conflict, strengthen leadership effectiveness, and support organizational success.

Course Objectives

Upon successful completion of this course, students will be able to:

  • Examine the principles and foundations of conflict management.
  • Analyze conflict styles and their influence on interpersonal and organizational relationships.
  • Evaluate leadership strategies used to manage conflict and organizational change.
  • Assess approaches for preventing and resolving internal and external organizational conflicts.
  • Demonstrate proficiency with academic writing related to the study of interpersonal conflict.

If you are interested in taking this course, please explore a degree or certificate program below:

> Explore Business Management Programs

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