BAM 501 Human Relations
3 Semester Units
Human Relations reviews the basics of human interaction, the organizational framework, organizational activity, and strategies for improving organizational behavior and performance. Business and organizational leaders repeatedly stress the need for increased worker education and preparedness in communication, interpersonal skills, teamwork, leadership, and ethics.
Upon successful completion of this course, students will be able to:
- Explain why people work, and describe the basic philosophy associated with work.
- Explain the purpose of the study of organizational behavior.
- Differentiate between formal and informal communications.
- Describe methods to improve communication.
- Identify the features and functions of an organization chart.
- Explain the importance of understanding the concepts of needs and motivation.
- Explain the importance of anticipating the need for change.
- Explain the relationship between frustration and stress.