# Consumer Information Disclosure #### California Coast University ## Consumer Information Disclosure ## Name of Institution: California Coast University **Address:** 925 N. Spurgeon Street Santa Ana, CA 92701 **Phone:** (714) 547-9625 **Toll-Free:** (888) CCU-UNIV **Fax:** (714) 547-5777 [https://www.calcoast.edu](https://www.calcoast.edu/) **President:** Dr. Murl Tucker **Year Founded:** 1973 **First Accredited:** 2005 **Next Scheduled Review:** 2030 ## Accreditation and Agency Contact Information ![Distance Education Accrediting Commission Logo](https://www.calcoast.edu/assets/client_files/images/deac-logo/DEAC-IDLogo-Color.png) Distance Education Accrediting Commission (formerly Distance Education and Training Council - DETC) 1101 17th Street, NW, Suite 808 Washington, D.C. 20036 Phone: 202-234-5100 Fax: 202-332-1386 [www.deac.org](http://www.deac.org/) [info@deac.org](mailto:info@deac.org) ### State Approval and Contact Information California Coast University holds Institutional Approval by the Bureau of Private Postsecondary Education (BPPE) of the State of California. Approval to operate means compliance with state standards as set forth in the California Private Postsecondary Act of 2009 and Division 7.5 of Title 5 of the California Code of Regulations. Bureau for Private Postsecondary Education 1747 North Market, Suite 225 Sacramento, CA 95834 Phone: (916) 547-8900 Toll Free: (888) 370-7589 Fax: (916) 263-1897 [www.bppe.ca.gov](http://www.bppe.ca.gov/) **Alaska:** California Coast University is exempt from authorization requirements under AS 14.48 and 20 AAC 17.015 (a)(11). This is because the program is online or distance delivered and the institution does not have a physical presence in the state. ### Participation in Funding Programs California Coast University does not participate in Title IV and/or any Federal Loan Programs. ### Mission Statement California Coast University’s mission is to offer quality, affordable, flexible, online undergraduate and graduate educational programs that are valuable both personally and professionally to our students. With programs that are comprehensive, current and supported by qualified faculty and staff, we are committed to keeping pace with the needs of an everchanging marketplace. ### Degree Programs [Associate of Science Degree in Business Administration](https://www.calcoast.edu/a.s.-associate-of-science-in-business-administration.html) [Associate of Science Degree in Business Marketing](https://www.calcoast.edu/a.s.-associate-of-science-in-business-marketing.html) [Associate of Science Degree in Health Care Administration](https://www.calcoast.edu/a.s.-associate-of-science-in-health-care-administration.html) [Associate of Science Degree in General Studies](https://www.calcoast.edu/as-associate-of-science-general-studies-degree-online.html) [Associate of Science Degree in Psychology](https://www.calcoast.edu/as-associate-science-psychology-online-degree-program.html) [Associate of Science Degree in Criminal Justice](https://www.calcoast.edu/a.s.-associate-of-science-in-criminal-justice.html) [Bachelor of Science Degree in Business Administration](https://www.calcoast.edu/b.s.-bachelor-of-science-in-business-administration.html) [Bachelor of Science Degree in Organizational Behavior](https://www.calcoast.edu/organizational-behavior-bachelor-of-science-(bs)-degree.html) [Bachelor of Science Degree in Business Marketing](https://www.calcoast.edu/b.s.-bachelor-of-science-in-business-marketing.html) [Bachelor of Science Degree in Health Care Administration](https://www.calcoast.edu/b.s.-bachelor-of-science-in-health-care-administration.html) [Bachelor of Science Degree in Homeland Security](https://www.calcoast.edu/b.s.-bachelor-of-science-in-homeland-security.html) [Bachelor of Science Degree in Management](https://www.calcoast.edu/b.s.-bachelor-of-science-in-management.html) [Bachelor of Science Degree in General Studies](https://www.calcoast.edu/online-bs-bachelor-of-science-general-studies-degree.html) [Bachelor of Science Degree in Psychology](https://www.calcoast.edu/online-bs-bachelor-of-science-in-psychology-degree.html) [Bachelor of Science Degree in Criminal Justice](https://www.calcoast.edu/b.s.-bachelor-of-science-in-criminal-justice.html) [Master of Arts Degree in Organizational Leadership](https://www.calcoast.edu/m.a.-master-of-arts-in-organizational-leadership.html) [Master of Business Administration Degree](https://www.calcoast.edu/m.b.a.-master-of-business-administration.html) [Master of Business Administration Degree in Business Marketing](https://www.calcoast.edu/m.b.a.-master-of-business-administration-in-business-marketing.html) [Master of Business Administration Degree in Health Care Management](https://www.calcoast.edu/m.b.a.-master-of-business-administration-in-health-care-management.html) [Master of Business Administration Degree in Human Resource Management](https://www.calcoast.edu/m.b.a.-master-of-business-administration-in-human-resource-management.html) [Master of Business Administration Degree in Management](https://www.calcoast.edu/m.b.a.-master-of-business-administration-in-management.html) [Master of Science Degree in Psychology](https://www.calcoast.edu/m.s.-master-of-science-in-psychology.html) [Master of Science Degree in Criminal Justice](https://www.calcoast.edu/m.s.-master-of-science-in-criminal-justice.html) [Master of Education Degree in Administration](https://www.calcoast.edu/m.ed.-master-of-education-in-administration.html) [Master of Education Degree in Curriculum and Instruction](https://www.calcoast.edu/m.ed.-master-of-education-in-curriculum-and-instruction.html) [Doctor of Education Degree in Educational Administration](https://www.calcoast.edu/ed.d.-doctor-of-education-in-educational-administration.html) [Doctor of Education Degree in Educational Psychology](https://www.calcoast.edu/online-edd-doctor-education-educational-psychology-degree.html) [Doctor of Education Degree in Organizational Leadership](https://www.calcoast.edu/ed.d.-doctor-of-education-in-organizational-leadership.html) ### Tuition Tuition at California Coast University is based on a cost per unit of credit. Textbooks are not included in tuition fees, but are available from the University’s Rental Library at a nominal cost. Associate (Undergraduate): $170 per unit Bachelor (Undergraduate): $170 per unit Master (Graduate): $250 per unit Doctoral: $320 per unit **Military Tuition Rates:** Active-duty Service Members and Veterans enjoy special tuition discounts of 10%.\* **U.S. Government Employee Rates:** Anyone working for the government qualifies for a discount of 10%.\* **CCU Graduate Rates:** Students who have previously received a degree from CCU will receive a 10% tuition discount.\* **Corporate Partner Employees Rates:** Anyone working for California Coast University Corporate Partner company qualifies for a discount of 10%.\* \*Discount and/or prices subject to change and/or cancellation at any time without notice. This offer cannot be combined with any other discount(s). ### Success Indicators Percentage of students surveyed who responded that they: - Achieved their goals with the courses: 99% - Would recommend these studies to a friend: 97% - Were satisfied with their studies at CCU: 99% Compiled from student survey data, current as of 9/01/2023 ### California Bureau for Private Postsecondary Education Reporting Data [CCU Brochure](https://www.calcoast.edu/assets/client_files/pdf/ccu_bulletin.pdf) **2023 BPPE Annual Report **[California Coast University - 2023 Annual Report](https://bppe.ca.gov/webapplications/annualReports/2023/details/3000321) ### School Performance Fact Sheet - 2024 [Associate of Science Degree in Business Administration](https://www.calcoast.edu/assets/client_files/pdf/Associate%20of%20Science%20in%20Business%20Administration%20SPFS.pdf) [Associate of Science Degree in Business Marketing](https://www.calcoast.edu/assets/client_files/pdf/Associate%20of%20Science%20in%20Business%20Marketing%20SPFS.pdf) [Associate of Science Degree in Health Care Administration](https://www.calcoast.edu/assets/client_files/pdf/Associate%20of%20Science%20in%20Health%20Care%20Administration%20SPFS.pdf) [Associate of Science Degree in General Studies](https://www.calcoast.edu/assets/client_files/pdf/Associate%20of%20Science%20in%20General%20Studies%20SPFS.pdf) [Associate of Science Degree in Psychology](https://www.calcoast.edu/assets/client_files/pdf/Associate%20of%20Science%20in%20Psychology%20SPFS.pdf) [Associate of Science Degree in Criminal Justice](https://www.calcoast.edu/assets/client_files/pdf/Associate%20of%20Science%20in%20Criminal%20Justice%20SPFS.pdf) [Bachelor of Science Degree in Business Administration](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Business%20Administration%20SPFS.pdf) [Bachelor of Science Degree in Business Marketing](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Business%20Marketing%20SPFS.pdf) [Bachelor of Science Degree in Health Care Administration](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Health%20Care%20Administration%20SPFS.pdf) [Bachelor of Science Degree in Homeland Security](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Homeland%20Security%20SPFS.pdf) [Bachelor of Science Degree in Management](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Management%20SPFS.pdf) [Bachelor of Science Degree in Organizational Behavior](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Organizational%20Behavior%20SPFS.pdf) [Bachelor of Science Degree in General Studies](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20General%20Studies%20SPFS.pdf) [Bachelor of Science Degree in Psychology](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Psychology%20SPFS.pdf) [Bachelor of Science Degree in Criminal Justice](https://www.calcoast.edu/assets/client_files/pdf/Bachelor%20of%20Science%20in%20Criminal%20Justice%20SPFS.pdf) [Master of Arts Degree in Organizational Leadership](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Arts%20in%20Organizational%20Leadership%20SPFS.pdf) [Master of Business Administration Degree](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Business%20Administration%20SPFS.pdf) [Master of Business Administration Degree in Business Marketing](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Business%20Administration%20in%20Business%20Marketing%20SPFS.pdf) [Master of Business Administration Degree in Health Care Management](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Business%20Administration%20in%20Health%20Care%20Management%20SPFS.pdf) [Master of Business Administration Degree in Human Resource Management](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Business%20Administration%20in%20Human%20Resource%20Management%20SPFS.pdf) [Master of Business Administration Degree in Management](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Business%20Administration%20in%20Management%20SPFS.pdf) [Master of Science Degree in Psychology](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Science%20in%20Psychology%20SPFS.pdf) [Master of Science Degree in Criminal Justice](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Science%20in%20Criminal%20Justice%20SPFS.pdf) [Master of Education Degree in Administration](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Education%20in%20Administration%20SPFS.pdf) [Master of Education Degree in Curriculum and Instruction](https://www.calcoast.edu/assets/client_files/pdf/Master%20of%20Education%20in%20Curriculum%20and%20Instruction%20SPFS.pdf) [Doctor of Education Degree in Educational Administration](https://www.calcoast.edu/assets/client_files/pdf/Doctor%20of%20Education%20in%20Educational%20Administration%20SPFS.pdf) [Doctor of Education Degree in Educational Psychology](https://www.calcoast.edu/assets/client_files/pdf/Doctor%20of%20Education%20in%20Educational%20Psychology%20SPFS.pdf) [Doctor of Education Degree in Organizational Leadership](https://www.calcoast.edu/assets/client_files/pdf/Doctor%20of%20Education%20in%20Organizational%20Leadership%20SPFS.pdf) [Undergraduate Certificate in Criminal Justice](https://www.calcoast.edu/assets/client_files/pdf/Undergraduate%20Certificate%20in%20the%20Fundamentals%20of%20Criminal%20Justice%20SPFS.pdf) [Undergraduate Certificate in Finance](https://www.calcoast.edu/assets/client_files/pdf/Undergraduate%20Certificate%20in%20the%20Fundamentals%20of%20Finance%20SPFS.pdf) [Undergraduate Certificate in Health Care Administration](https://www.calcoast.edu/assets/client_files/pdf/Undergraduate%20Certificate%20in%20Health%20Care%20Administration%20SPFS.pdf) [Undergraduate Certificate in Psychology](https://www.calcoast.edu/assets/client_files/pdf/Undergraduate%20Certificate%20in%20the%20Fundamentals%20of%20Psychology%20SPFS.pdf) [Undergraduate Certificate in Business Administration](https://www.calcoast.edu/assets/client_files/pdf/Undergraduate%20Certificate%20in%20Business%20Administration%20SPFS.pdf) [Undergraduate Certificate in Business Marketing](https://www.calcoast.edu/assets/client_files/pdf/Undergraduate%20Certificate%20in%20the%20Fundamentals%20of%20Marketing%20SPFS.pdf) [Undergraduate Certificate in Business Management](https://www.calcoast.edu/assets/client_files/pdf/Undergraduate%20Certificate%20in%20the%20Fundamentals%20of%20Management%20SPFS.pdf) [Graduate Certificate in Business Administration](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Business%20Administration%20SPFS.pdf) [Graduate Certificate in Management Studies](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Management%20Studies%20SPFS.pdf) [Graduate Certificate in Business Marketing](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Marketing%20Studies%20SPFS.pdf) [Graduate Certificate in Curriculum and Instruction](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Curriculum%20and%20Instruction%20SPFS.pdf) [Graduate Certificate in Educational Administration](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Educational%20Administration%20SPFS.pdf) [Graduate Certificate in Health Care Management](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Health%20Care%20Management%20SPFS.pdf) [Graduate Certificate in Human Resources](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Human%20Resource%20Management%20SPFS.pdf) [Graduate Certificate in Organizational Leadership](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Organizational%20Leadership%20SPFS.pdf) [Graduate Certificate in Psychology](https://www.calcoast.edu/assets/client_files/pdf/Graduate%20Certificate%20in%20Psychology%20Studies%20SPFS.pdf) ### DISPUTE RESOLUTION The University encourages students to contact staff and faculty directly with questions or concerns in regard to their program and/or course materials. The University is committed to resolving any complaints that may arise during enrollment. It is the policy of the University to address student complaints in an objective, and timely fashion. It is also the policy of the University to resolve all student concerns and complaints at the department level, whenever possible. All student complaints that cannot be resolved at the department level are referred to the Director of Academic Affairs for investigation and resolution. Once complaints are classified into the general categories of academic issues, student service issues, or administrative issues, an internal investigation is initiated. If the Chief Academic Officer deems it appropriate, a meeting of the Grievance Committee may be held to discuss alternatives and to suggest a course of action. When a decision has been reached, the Director of Academic Affairs or Chief Academic Officer communicates in writing to the student and retains material related to the complaint in a student complaint file Students have the right to appeal decisions made by the Academic Department and Student Services Department. To appeal a decision, students must file a formal complaint or grievance in writing via email or mail addressed to the Chief Academic Officer (CAO). The CAO will review and research all facets of the student’s concern and present the findings to the President and the Grievance Committee. The Chief Academic Officer coordinates all review meetings and provides the student with a response from the Grievance Committee. Formal complaints and grievances will be acknowledged within 7 days and they will be resolved within 30 days upon receipt of written request. **Students who feel the University is not complying with accreditation standards may contact: **Distance Education Accrediting Commission 1101 17th Street NW, Suite 808, Washington, D.C. 20036 Phone: 202-234-5100 Students will find additional information on filing a formal complaint on the DEAC website - [www.deac.org.](https://www.deac.org/) Students may also contact the Bureau for Private Postsecondary Education regarding any compliance concerns by calling (888) 370-7589 toll-free or by completing a complaint form which can be found at [www.bppe.ca.gov](https://www.bppe.ca.gov/). Any dispute concerning any matter under a student Enrollment Agreement and any courses and services provided by California Coast University shall be governed by California law and any proceedings, judicial or arbitration, shall take place in the County of Orange, State of California. **Students residing in the state of Connecticut should direct complaints to:** Office of Higher Education 450 Columbus Boulevard, Suite 707 Hartford, CT 06103 (860) 947-1800 **Students residing in the state of Georgia:** Have the right to appeal final institutional decisions to the GNPEC. Please contact the Georgia Nonpublic Postsecondary Education Commission at (770) 414-3300 Or [https://gnpec.georgia.gov/student-resources/student-complaints](https://gnpec.georgia.gov/student-resources/student-complaints) **Students residing in the state of Kansas should direct complaints to:** Kansas Board of Regents 1000 SW Jackson, Suite 520 Topeka, KS 66612-1368 Phone Number: 785-430-4240 Website: [https://www.kansasregents.org/academic\_affairs/private\_out\_of\_state/complaint\_process](https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process) **Students residing in the state of Maryland should direct complaints to:** Maryland Higher Education Commission *217 East Redwood Street, Suite 2100 Baltimore, MD 21202 Phone: (410) 767-3300 Email: collegiatecomplaint.mhec@maryland.gov* The University is registered as an out of state institution offering fully online programs to Maryland students and is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. **New Mexico students have the right to contact NMHED if their complaint cannot be resolved within the institution:** New Mexico Higher Education Department 2044 Galisteo Street, Suite 4 Santa Fe, NM 87505 Phone Number: 505-476-8400 Website: [https://hed.state.nm.us/](https://hed.state.nm.us/) **Students residing in the state of Oregon:** Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint. Students may contact the Higher Education Coordinating Commission, 3225 25th St. SE, Salem, OR 97302 or by sending an email to [complaints@hecc.oregon.gov](mailto:omplaints@hecc.oregon.gov). Students may also access our Complaints web page at [https://www.oregon.gov/highered/about/Pages/complaints.aspx](https://www.oregon.gov/highered/about/Pages/complaints.aspx). **Students residing in the state of Virginia should direct complaints to:** State Council of Higher Education for Virginia Private Postsecondary Education 101 North 14th Street, 9th Floor James Monroe Building Richmond, VA 23219-3659 Phone Number: 804-225-2600 Website: [https://www.schev.edu/students/resources/student-complaints](https://www.schev.edu/students/resources/student-complaints) **Students residing in the state of Wisconsin should direct complaints to:** Educational Approval Program - Department of Safety and Professional Services 4822 Madison Yards Way Madison, WI 53705 Phone: (608) 266-1966, press 5 for EAP Email: [DSPSEAP@wisconsin.gov](mailto:DSPSEAP@wisconsin.gov) Website: [https://dsps.wi.gov/pages/Home.aspx](https://dsps.wi.gov/pages/Home.aspx) ### Reasonable Accommodations Policy In accordance with federal and state law, the university will provide reasonable accommodations upon request for students with disabilities. Students who want to request reasonable accommodations should contact CCU's Chief Academic Officer (CAO). The CAO will monitor all matters pertaining to federal and state law regarding student accommodations. Students will work with the CAO to ensure accommodations are in place when deemed reasonable. ### Verification of Student Identity – Right to Privacy The following measures are taken to maintain and protect the confidentiality of student records: - Students are issued a unique student identification number upon enrollment. This ID number acts as a verification of student identity when the student communicates with the University in any way. - Students may be asked to verify name, program, date of birth, address, telephone number, and/or last four numbers of the social security number, etc. - Students must provide the University with written authorization for information to be released to any third party. - The University’s student portal requires students to sign in with the email address on file, verified by a one-time 6-digit password sent to that address, or with a passkey (face recognition or fingerprint) registered to the student. All information in the student portal is protected. - In order to protect the privacy of students’ and graduates’ records and to remain in compliance with the Family Educational Rights and Privacy Act of 1974. No additional information will be provided unless a release statement, signed by the student or graduate, is attached to the request for information. ### [Annual Notice of Rights Under FERPA](https://www.calcoast.edu/assets/client_files/pdf/CCU%20Annual%20Notice%20of%20Rights%20under%20FERPA.pdf)