# BCJ 390 Crisis Negotiation Online Course

## BCJ 390 Crisis Negotiation

**3 Semester Units**

*Crisis Negotiation* provide an up-close understanding of the training, knowledge, unconventional tactics, and strategies used by effective negotiators during crisis situations. Topics covered include an overview of the history of crisis management, the team elements involved in crisis negotiation, risk assessment, communication in crisis negotiations, and negotiating with individuals who are emotionally disturbed, mentally ill, depressed, or suicidal. The course also examines the dynamics involved in hostage situations. Additionally, the course addresses managing the stress and trauma that impacts the people who are involved in crisis incidents.

**Course Objectives**

Upon successful completion of this course, students will be able to:

- Define and discuss the terms crisis, the history of crisis management, and the elements of crisis response teams.
- Demonstrate an understanding of the basic approaches to negotiation, risk assessment, and communication in crisis negotiations.
- Examine best practices for negotiating with emotionally disturbed and mentally ill individuals, depressed and suicidal persons, and special populations.
- Evaluate special challenges in crisis negotiations related to hostage dynamics, managing stress and trauma, special topics in negotiations, and special topics.
- Demonstrate proficiency with academic writing related to crisis negotiations.

### If you are interested in taking this course, please explore a degree or certificate program below:

[> Explore Criminal Justice Programs](https://www.calcoast.edu/criminal-justice/)

## CCU Online Courses FAQ

##### 1. Can I take a single course?

No. At this time, students may only enroll in a [certificate](https://www.calcoast.edu/online-degree-programs/) or [degree](https://www.calcoast.edu/online-degree-programs/) program and cannot enroll into a single course. We urge you to [Explore All Programs](https://www.calcoast.edu/online-degree-programs/) to find a certificate or degree program best suited to your needs.

##### 2. How long is each course?

All of our programs are self-paced. This means you can complete your coursework as quickly or as slowly as your schedule permits as long as you complete one course every six months to remain an active student in good standing.

##### 3. How is the course structured?

This course is structured into four units and a final exam. Each unit has a required essay and an open book multiple-choice exam.

##### 4. Do I need a textbook for this course?

Yes. Every course in the educational programs offered at California Coast University requires an assigned textbook. To assist students in managing the high costs of textbooks, CCU offers a [rental library](https://www.calcoast.edu/alumni-association-rental-library.html) for all required texts.  
Students can also obtain textbooks in their local areas or through online sources if they do not wish to utilize the University's rental library. There are many resources on the web for renting, purchasing, and selling textbooks. If you would like to purchase your textbooks, or are interested in exploring other delivery methods (digital or pdf versions), we have compiled a handy [Textbook Resource Page](https://www.calcoast.edu/textbook-resources.html) for students who wish to explore other options.

##### 5. Is this an accredited college course?

Yes. California Coast University is accredited by the [Distance Education Accrediting Commission (DEAC)](http://www.deac.org/). The Distance Education Accrediting Commission is listed by the U.S. Department of Education as a recognized accrediting agency.

##### 6. What should I do if I want more information about this course?

Please [contact us](https://www.calcoast.edu/contact-us.html). You can also download a [CCU Brochure](https://www.calcoast.edu/ccu-bulletin.html) or complete a [Request For Information Form Online](https://www.calcoast.edu/request-for-information-landing.html).